162 College Ave | Waterville, ME 04901 | 1-800-877-7603
RISK... Let us carry that for you.
In today's business computing environment an unprotected network or workstation exposes an organization to the possibility of disaster: frustrating downtime, crippling data loss and costly technician fees, i.e. an intolerable amount of RISK.

With the ever increasing complexity and severity of security issues today most in-house computer people are simply unable to keep up with the enourmous demands made on them and the results have been disastrous. One person can no longer effectively manage all areas of your computing environment.

Few organizations can afford a full-time staff of engineers devoted solely to their Security, Virus Protection, Backup reliability and Server Health.

Until now.

It is our pleasure to introduce Peace of Mind Services.

"Security is a process, not a state, so enterprises must take steps to guard against security threats"

-Gartner 'Securing the Enterprise'
A current and evolving security plan is essential to ensure the protection and availability of your network and the privacy of your data. Our certified engineers will meet with you to determine the level of security appropriate for your organization then draft a Security Plan to provide and maintain that level of protection.

In addition, your organization will be added to Phoenix Computers' Critical Update Priority list wich provides immediate notification and swift response to newly discovered operating system vulnerabilities.


Anti-virus software is only as effective as it is current. New virus definitions are released as fast as new viruses are discovered. That's why our Virus Protection service includes the installation and configuration of a cost/need appropriate centrally managed anti-virus solution by which workstations receive regular and timely updates from a central virus definitions server. The central virus definition server is then monitored to ensure that all servers and workstations are protected with the current virus definition files and that the solution is fuctioning properly.

In addition, when a new critical risk virus is manifested in the wild an Emergency Response virus definition update will be initiated and verified by a qualified engineer.


Ontrack research indicates that 80 percent of its data loss customers regularly back up their data, only to find them less than adequate at the critical moment they need to restore them
Most small businesses falsely assume that their backup hardware and storage media is inn working order; that the data is not corrupted, and that their backups are recent enough to provide full recovery. In reality, hardware and software do fail and backups don't always contain current enough data.

Proactive Solutions' Peace of Mind Backup Service is a reliable and cost effective way to ensure the integrity of your organization's data. Our qualified engineers will monitor the success of your organization's backups and perform periodic restore testing to ensure consistent and reliable data recoverabilitiy.

When the need arises to restore lost data we will be there to restore your peace of mind.

If uptime is important to your organization then proactive server health monitoring is essential.

Our Peace of Mind Server Health service includes the customized setup of health monitoring on your servers which automatically alert our engineers when a problem is developing. With Peace of Mind Server Health service in place, many disasters can be avoided and upgrade planning can be done long before production grinds to a hault.

Small businesses need proven, reliable security and recovery solutions that are affordably delivered and professionally maintainted. They need Peace of Mind
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